Documentation

What good leak documentation looks like.

Insurers evaluate claims on specifics, not impressions. Here's the kind of documentation that tends to support a clear, well-understood claim.

Date first noticedAs specific as you can reasonably be.

Photos and videoOf visible damage, from multiple angles, with timestamps if possible.

Water bill historyShowing the change that prompted concern.

Professional diagnostic findingsConfirming the type, location, and likely cause of the leak.

Repair estimateAn itemized breakdown of proposed work and cost.

Maintenance historyIf available, showing the system was reasonably maintained.

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