Documentation

What good leak documentation looks like.

Insurers evaluate claims on specifics, not impressions. Here's the kind of documentation that tends to support a clear, well-understood claim.

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Date first noticedAs specific as you can reasonably be.

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Photos and videoOf visible damage, from multiple angles, with timestamps if possible.

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Water bill historyShowing the change that prompted concern.

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Professional diagnostic findingsConfirming the type, location, and likely cause of the leak.

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Repair estimateAn itemized breakdown of proposed work and cost.

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Maintenance historyIf available, showing the system was reasonably maintained.

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